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Maintain a single organised inbox for all forms of support offered, be it support tickets, email or social media.
Build a knowledgebase to help your users find the solutions to their questions, without requiring your assistance.
Use our REST API to customise and build around the application, or integrate into other applications.
Social Media Integration
ArcticDesk integrates with Twitter and Facebook making it easier to provide organised social media based support.
Latest Blog Posts
We're pleased to announce the release of ArcticDesk v1.2.0 BETA. The new version includes a large number of new features and enhancements, including a new mobile friendly frontend template, mobile support for the operator panel, multi Twitter and Facebook account support and ticket filters... Read more
Here is the second part of our preview for ArcticDesk v1.2.0. This preview will primarily focus on our ticketing system which has received a large number of improvements in this release. We’re now completing and testing the final few changes... Read more=
Switch to ArcticDesk
We have made it easy to switch to ArcticDesk with import scripts for a number of our competitors. Furthermore, if you own or currently use a competing product, you are entitled to a 30% recurring discount on our licenses.